How long does it take for items to be shipped?
All on hand items will be shipped 5-8 days after order confirmation. Pre order items will be different depending on manufacturing time but will clearly state time within the description of product.
What is the status of my order?
Once you have placed your order, we will send you a confirmation email to track the status of your order. Once your order is shipped we will send you another email along with the link to track your order. Or, you can track the status of your order from your "order history" section on your account page on the website.
Can I change my order?
We can only change orders within 24 hours of ordering, size & color etc. To make changes to your order, please reach out to support by submitting your request via "contact us" form or Live chat box.
Do you accept returns?
RETURNS & EXCHANGES
No, we do not accept returns unless item has defects and is in original packaging to prove it has not been worn before hand.
The return or exchange request is made within 7 days of delivery. To request for a return, please reach out to support by submitting your request via "contact us" form or via Chat box. A member of our support staff shall respond as soon as possible.
How do I cancel my order?
Orders can't and will not be canceled after 24 Hours! Unless the wrong item was ordered. If you no longer want your item please email within 24 Hours after that production begins and we can't revert your payment.
How do I track the progress of an order?
Once your order has been shipped, you will receive an email and an Text notification with details of the order. You can track the shipment by clicking on the link provided in the email.
Can I change my delivery address after I have placed my order?
If your order has not been shipped yet, and you would like to request a change of address we can do that as long as item isn't about to be shipped or already shipped so please message ASAP once you notice you want to change delivery address. then we can deliver to a different address as per your request. To know further, you can contact us through 'contact us' form.
Is it safe to use my credit/debit card at this website?
We use third-party payment processing services to process all credit/debit card payment transactions. These payment intermediaries are PCI-compliant, which is the most stringent level of certification standard that ensures all cardholders’ data is stored, processed, and transmitted securely by using the industry-standard encryption technology.
For further information please contact our support staff.Thanks...